Site Policy | Marunouchi.com
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Site Policy

Privacy Policy

Marunouchi.com (http://www.marunouchi.com/; hereafter "this site") is operated and administered by Mitsubishi Estate Co., Ltd. (hereafter "this company").

This Privacy Policy establishes by what policies and how customer personal information is collected and used on this site. We ask that each user, when using this site, provide their personal information upon sufficient understanding of this Privacy Policy, and only in cases to which they consent.

Handling of Personal Information

  • Handling of Personal Information
    • (1) We strive to establish rules regarding the handling of information pertaining to individual customers (hereafter "personal information"), to provide organized systems and protect personal information appropriately.
    • (2) When collecting personal information from customers, we do so within the range of necessity upon informing customers of the purpose of such collection, as well as concerning the customer contact desk of this company.
    • (3) In addition to using personal information within its stated purpose of collection, we will administer information by appropriate methods, never disclosing or providing it to any third party without customer authorization except in rare circumstances.
    • (4) Maintaining a correct and fully updated system to store customer personal information, we have taken measures to prevent the improper access, loss, damage, alteration or leakage of personal information.
    • (5) When consigning processing of personal information to outside parties, this company will appropriately administer such consignment by contractually prohibiting those parties from leaking or providing the information to other parties.
    • (6) This company will strictly administer personal information consigned to it by other parties, using the information within contractual limits.
  • Personal Information Changes

    In the event that a customer wishes to confirm or correct their personal information, this company will expeditiously handle reasonable requests made through the customer contact desk.

    In addition to complying with applicable laws and regulations relating to the personal information in the possession of this company, this company will continually maintain and improve the above-mentioned efforts and protection activities.

Customer Access Logs, History Information

This site records information pertaining to people who have accessed it in the form of access logs. Access logs include such information as the domain name, IP address, type of web browser used and time of access, but do not normally include information that can identify an individual. These access logs are utilized to analyze statistics related to site security and use status, but are not used for other purposes.

Handling of Personal Information in Services

(1) This company uses customer personal information only within the appropriate range necessary to provide the services the customer wishes to receive (further, when the purpose of use is clearly shown for each service, the company will use information according to that purpose). For example, the personal information obtained from customers by this company when receiving questions, requests, materials requests, surveys or campaign entries will be used to reply, contact or send presents to customers. It may also be counted in a manner that does not include personal information and then used for this company's business activities. However, personal information will never be disclosed to third parties without the customer's permission.

(2) This company may pass personal information to affiliated businesses within the range of proper purpose of use.

Contact Information for Customer Inquiries Related to Personal Information

The handler and contact information for customer personal information or individual history inquiries is as follows. When receiving such contact, this company may confirm the identity of the person making an inquiry. We appreciate your prior understanding.

Personal information handler: Mitsubishi Estate Co., Ltd.

Contact information: Marunouchi.com Office

Security Policy

Internet security

In order to protect customer personal information during transmission to or from this site, this site uses SSL (online encryption communication technology) authenticated by VeriSign Japan K.K.

Database administration

This site administers personal information within the necessary range for its purpose of use in a correct and fully updated system.
In addition, we have taken both technological and organizational measures for reasonable and strict safety to prevent the improper access, loss, damage, alteration or leakage of this personal information. However, please be aware that in the event that personal information is leaked due to the following causes, this site cannot assume any resulting liability:

  • When a customer voluntarily posts personal information in user comment forums or similar areas, or areas that can be accessed by anyone online
  • When information is sent by e-mail or similar means from the customer
  • When passwords or other personal information have been leaked from an individual or a terminal used by an individual