Information Counter
Our specialized staff will be on hand during Opening Hours to answer any questions you may have regarding Marunouchi Area.
Marunouchi Bldg. 1F
Information counter
2-4-1 Marunouchi, Chiyoda-ku, Tokyo 100-6390
Google Map is HereOperating hours 11:00-21:00 (20:00 on Sundays and holidays)
*In case of consecutive holidays, 20:00 only on the last day
Shin-Marunouchi Bldg. 1F
Information counter
1-5-1 Marunouchi, Chiyoda-ku, Tokyo 100-6590
Google Map is HereOperating hours 11:00-21:00 (20:00 on Sundays and holidays)
*In case of consecutive holidays, 20:00 only on the last day
Main Service
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Parking Lots discounts using Marunouchi Point App are only available at Marunouchi Bldg. Building 1F Information Counter, Shin-Marunouchi Bldg. 1F Information Counter, and Marunouchi Service Counter for Cardholders.
Marunouchi call center
We will answer any questions you may have about Marunouchi Area over the phone.
*The content of the call will be recorded to improve Service.
*Click here for inquiries regarding lost items.
Reception hours: 11:00-21:00 (20:00 on Sundays and holidays)
*In case of consecutive holidays, 20:00 only on the last day
Others information
Foreign tourist information center
This is a tourist information center (Tourist Information Center, JNTO) for foreign Travel visiting Japan. (English, Chinese, Korean and Japanese compatible)
At the "Japanese Culture Experience Corner" (managed by Mitsubishi Estate Co., Ltd.) inside the facility, foreign Travel visiting Japan can experience Japanese culture such as kimono, origami, and calligraphy experiences free of charge.
*Please contact us for the event schedule.
Shin-Tokyo Bldg. 1F
3-3-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005
9:00～17:00
See More DetailsMarunouchi Service Counter for Cardholders
We will respond to inquiries and registration for the "MARUNOUCHI CARD", which allows you to earn points at Shops and Restaurant in the Marunouchi/ Yurakucho Area.
Marunouchi Bldg. B1F
2-4-1 Marunouchi, Chiyoda-ku, Tokyo 100-6390
11:00～20:00
See More DetailsMarunouchi Ambassador
Marunouchi Ambassador is an initiative to provide hospitality to customers visiting the city.
Wearing common badges and lanyards, we engage in initiatives related to area beautification and hospitality.
We welcome you with a sense of "hospitality" by providing directions, helping with photography, cleaning up the city (picking up trash), and engaging in activities related to safety and security.
If you are in Marunouchi Area and have any troubles, please feel free to contact our Marunouchi Ambassadors.
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