Marunouchi.com

For Enjoying Marunouchi
Mitsubishi Estate

Tax-free Service

Some Shops offer tax-free Service to eligible customers.
Tax-free procedures can be handled at Marunouchi Area Tax Free Counter or at Shops offering tax-free Service.
The location and method for processing tax refunds vary depending on Shops.
Please check this page for a list of participating Shops and enjoy your shopping.

*Tax-free Service availability varies by Shops. Please contact each Shops for details.
*Some Shops do not offer tax-free Service. Please check the list of participating Shops below for details.

List of stores offering tax-free Shops

Tax-free procedures are available at each Shops. Please contact each Shops for details.

Marunouchi Area

List of stores offering duty-free counters

*Opening November 1st Sun!!

Tax-free procedures are available at the Tax Free Counter Marunouchi Area on the first basement floor Shin-Marunouchi Bldg..

Marunouchi Area Tax-Free Counter

*Opening on November 1st Sun!!

  • : Yurakucho Area
  • : Marunouchi Area
  • : Otemachi Area

*Buildings marked in color link to their detail pages

Shin-Marunouchi Bldg. B1F

Zoom in/out with Buttons

00Click the number on the map to display store information

  • Elevator
  • Escalator
  • Restroom
  • Accessible Restroom
  • Nursing Room
  • Powder Room
  • Information
  • Smoking Area
  • AED
  • Public Phone
  • ATM
  • Currency exchange machine
  • Coin Locker
How to read the floor map
placeShin-Marunouchi Bldg. Building, 1st basement floor
Opening Hours

Weekdays and Saturdays / 11:00 AM - 9:00 PM
Sundays and public holidays / 11:00 AM - 8:00 PM
Open all year round (except January 1st and scheduled inspection days)

*Subject to Opening Hours of the retail stores in Shin-Marunouchi Bldg..
* On consecutive holidays, business hours on the final day will be the same as on Sundays and public holidays.
*Tax-free Service are only available during counter Opening Hours on the day of purchase.

Tax-exempt amount

Over ¥5,000 (excluding tax)

*Purchases made at stores that have applied to use the "Marunouchi Area Tax Free Counter" must total 5,000 yen or more (excluding tax) to be eligible for tax exemption.
*Valid only on the same day.

tax exemption fee

We will charge 2.31% of the price of tax-exempt items.

Notes

Tax refunds cannot be processed for items purchased on days other than the day of purchase.
• To receive tax exemption, you will need your passport, credit card, and receipt.
Returns are not accepted after the tax-free procedure has been completed.

*For Others details regarding the conditions, please refer to the "Tax-Free Guide" provided at the time of purchase at participating stores with a tax-free counter.

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